Quick Decision Templates (Copy & Customize)

Email Management:

• "Unless it requires a founder decision, handle all support emails using our standard responses"
• "Forward only emails marked [URGENT] or from [VIP contact list]"
• "Auto-decline meetings that don't fit [meeting criteria]"

Customer Service:

• "Refund requests under $100: approve immediately"
• "Technical issues: use troubleshooting guide, escalate if unresolved in 24hrs"
• "Angry customers: use de-escalation script, CC me on responses"

Content & Marketing:

• "Post social content from approved bank, skip anything political"
• "Blog posts: follow content calendar, send drafts by Tuesday"
• "Press inquiries: respond within 4 hours using press kit"

Operations:

• "Vendor payments under $500: approve if in budget"
• "Meeting scheduling: prioritize [investor/customer] meetings"
• "Document requests: use standard templates, no custom work"

Research Tasks:

• "Competitive research: focus on [specific criteria]"
• "Lead research: minimum 3 data points required"