When to Use AI (ChatGPT/Claude):

✅ Content creation (emails, docs, scripts)

✅ Analysis (data review, pattern finding)

✅ Brainstorming (ideas, alternatives, solutions)

✅ Formatting (cleaning up text, restructuring)

✅ Research (background info, explanations)

✅ Templates (creating frameworks, checklists)

When to Use Human Assistant:

✅ Relationship management (personal touch needed)

✅ Complex judgment calls (nuanced decisions)

✅ Multi-step processes (requiring coordination)

✅ Real-time customer interaction (live support)

✅ Confidential matters (sensitive information)

✅ Quality control (reviewing AI output)

Hybrid Approach (AI + Human):

1. AI generates first draft → Human refines and personalizes
2. Human gathers information → AI analyzes and creates recommendations
3. AI creates multiple options → Human selects and customizes best fit